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View and Re-trigger Webhook Events

You can view webhook events and their delivery status in the PayLoco Web App, and redeliver events after debugging or failure recovery. The event list in the PayLoco Web App lets you view all webhook events sent from PayLoco and redeliver them when needed. For information on how webhooks work and how delivery status is determined, see the Webhooks Overview.

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Before You Begin

You must have at least one webhook subscription configured. If not, complete Listen for Webhook Events first.

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View Webhook Events

Webhook events are retained for 30 days. To view events and their delivery status, open the event list and use the filters:
  1. Log in to the PayLoco Web App and go to Developer > Events.
  2. Use the following filters to narrow results:
    • Date and time: The time range when the event occurred.
    • Event name: e.g. payment_intent.result.
    • Event source: The ID where the event originated.
    • Status: The status of the webhook event. Possible values:
      • Success: The event received a 200 HTTP status code response.
      • Queued: The event is queued and will be re-triggered after a period of time.
      • Failed: Your endpoint did not return a 200 HTTP status code.
  3. Click an event to view its details.
Event details include:
  • Webhook ID: Unique identifier of the webhook subscription.
  • Event ID: Unique identifier of the webhook event.
  • Sent to: The notification URL that received the webhook event.
  • HTTP status: The response returned by your webhook endpoint when PayLoco delivered the event.
  • Request payload: The JSON event payload sent to the notification URL.
View webhook events

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Re-trigger Webhook Events

Re-triggering redelivers an event that has already occurred. Use this when an event was not received due to an outage, when debugging your integration, or when you need to confirm idempotent handling.
[Info] Events can only be re-triggered within 30 days of occurrence.
Steps to re-trigger one or more events:
  1. Log in to the PayLoco Web App and go to Developer > Events.
  2. Use the Status filter to find failed events (or use other filters to narrow results).
  3. Select one or more webhook events and click Re-trigger. PayLoco will redeliver the selected events.
  4. Refresh the page after a few minutes — the re-triggered events will appear at the top of the updated list.
Re-trigger webhook events

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Next Steps

Now that you can view and re-trigger events, browse event types and payload examples by product.